The BEST Awards is a global program designed to recognize organizations that demonstrate enterprise-wide success as a result of employee talent development. Being named to the list reflects Procede's dedication to continuous learning and professional development at every level of the company.
"At Procede, our business and learning strategies are deeply intertwined — it is a key way we drive business performance and customer success. We strive to ensure that everyone, at every level, has the knowledge and skills to support our customers, thrive in their roles, and advance their careers," says CEO Larry Kettler. "Our 98% customer retention rate and 90% employee retention rates are a direct reflection of this commitment."
Procede states its comprehensive Education and Training Services programs prioritize investing in and empowering leadership, management, and individual employees. In addition to its foundational existing programs, the team has introduced several innovative, new initiatives that have had significant business impact.
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The company says these include role specific onboarding with clear learning journeys designed to increase effectiveness and speed time to proficiency; a "Gear Up" program designed to enhance product knowledge; and an enablement certification program designed to better prepare employees to solve customer challenges.
Lindsay Kramer, vice president of Education and Training Services, adds, "In the rapidly evolving landscape of learning science, our talent development team is committed to staying current and future proofing our skills. Our enduring commitment to nurturing and empowering our employees underscores our belief in their potential to drive the future success and sustainability of our organization. We are incredibly grateful to have our efforts recognized and deeply honored that ATD named us to this year's list."
The ATD BEST Awards were established in 2003, and today they stand as one of the talent development industry's most rigorous and coveted recognitions, the organization says.
