Responding quickly to customer requests is an essential skill for a parts distributor. But few distributors elicit — and request — more customer feedback than Tidewater Fleet Supply (TFS)/TNT Parts.
The company has been that way for decades. Founded as a battery distributor 70 years ago, TFS/TNT Parts has experienced several transformations in its history as customer demands and industry advancements changed what is expected from an aftermarket distribution operation. Through each evolution, the company has grown, but it’s never lost sight of its founding principle to be a best-in-class partner to customers.
That’s why today when customers reach out, President Dale Herold jokes, “Yes is the answer. What’s the question?”
[RELATED: A quick chat with 2023 Distributor of the Year finalist Tidewater Fleet Supply/TNT Parts]
It’s also why this year the company has now been named a finalist for the Trucks, Parts, Service Distributor of the Year Award for the fourth time (2004, 2011, 2022).
With 16 locations from Virginia to Florida and everywhere in between, TFS/TNT Parts serves customers from all corners of the trucking industry. One of the company’s longest and most unique services is its embedded inventory management operations, which it provides at multiple cities in Virginia, but the company also supports vocational operators, small and large fleets, service providers, waste and refuse haulers and more.
