One of the aftermarket’s greatest strengths is its adaptability. No two aftermarket operations are the same, but many are impressively malleable when it comes to evolving their business to meet changing customer needs.
That’s what makes distributor origin stories so captivating. They can begin anywhere, at any time. Many don’t begin with truck parts at all. But what every good aftermarket distributor story has in common is a fervent commitment to customer service and an unwavering willingness to adapt.
Freedom Truck & Trailer is a perfect example of that flexibility. With a tenacious focus on customer service and an openness to expand its business in any direction to support its customer base, Freedom has grown into one of the aftermarket’s most unique distributors.
[RELATED: A quick chat with 2023 Distributor of the Year finalist Freedom Truck & Trailer]
Originally a glass importer for vehicle manufacturers, Freedom began supplementing it glass business with other product lines in 2002 at the behest of its customer base. It has continued filling out its product offering in the decades since and now operates its own remanufacturing and rebuilding business as well as supporting a full line of truck and trailer parts to customers in five states from its headquarters in Salt Lake City.
It is also now a first time finalist for the Trucks, Parts, Service Distributor of the Year Award.
