Everyone knows increased shop efficiency increases profitability. But building a more efficient business is often easier said than done. After all, if it was easy everyone would have done it already.
During a session Tuesday at Fullbay’s Diesel Connect conference in Phoenix, Ashley Sowell, CEO and co-founder at Integrity Fleet Services, shared her company’s ongoing journey toward streamlining their shops through efficiency hacks, employee engagement and more.
“Hack efficiency, to me, is when I notice we have a consistent issue; what’s a way we can address it to work smarter, not harder?” Sowell says.
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One area where the company’s had success is through Fullbay’s scheduler tool. Sowell says Integrity has added a specialized color coding system and leveraged reminder tools to create a corporate-wide calendar that enables associates and Sowell to see everything they “need to see at a glance so we don’t need to click into everything.” She says the categorization has been vital. All employees are trained on the process and Sowell’s structure and Fullbay’s intuitive design makes it easy for anyone to pick it up fast.
Sowell says it also makes sense to use every resource a business has available to them — and Fullbay’s platform is very robust. “If I’m paying for something, I’m going to use easy piece of it,” she says. “There are so many things in there that are at your disposal.”
