In the latest episode of the Trucks Roll Podcast, Tom Wiers, CEO of Wiers, sat down with Karmak CEO Jim Allen to discuss their long-term partnership and the future of the heavy-duty industry.
During the conversation, Allen shares his insights on leadership, creating a positive company culture, and the value of building strong relationships with clients. They also delve into the future of technology in the industry, including the use of AI and machine learning to analyze data and improve efficiency. Allen highlights Karmak’s recent developments, such as the launch of the Karmak Mobile Service App, and how these innovations are helping their clients stay ahead in a competitive market.
Other takeaways Allen provides during the podcast include:
- Building strong relationships with clients and partners is crucial in the heavy-duty trucking industry. Allen emphasizes the importance of treating clients as partners and creating lasting friendships based on trust and mutual respect.
- Karmak is focused on providing cutting-edge technology solutions to its clients. Allen discusses the potential of AI and machine learning in analyzing data and improving efficiency in the industry.
- Karmak’s recent launch of the Mobile Service App has been well-received by the industry. This app allows service advisors and technicians to access important information and services on the go, increasing productivity and reducing manual work.
- Allen emphasizes the value of partnerships and collaboration in driving innovation and growth. Karmak actively seeks input from its clients through advisory councils and values their expertise in shaping the future of the software.
